error code 500121 outlook

Then try to sign in to your account again. It happens. response type 'token' isn't enabled for the app, response type 'id_token' requires the 'OpenID' scope -contains an unsupported OAuth parameter value in the encoded wctx, Have a question or can't find what you're looking for? My question is for anyone who can help. You sign in to your work or school account by using your user name and password. InvalidPasswordExpiredOnPremPassword - User's Active Directory password has expired. Contact the tenant admin. The OAuth2.0 spec provides guidance on how to handle errors during authentication using the error portion of the error response. Developer error - the app is attempting to sign in without the necessary or correct authentication parameters. The passed session ID can't be parsed. Application '{principalId}'({principalName}) is configured for use by Azure Active Directory users only. I'm not receiving the verification code sent to my mobile device Not receiving your verification code is a common problem. You signed in with another tab or window. Change the grant type in the request. Error 500121 - External Users I have had multiple problems with this error code - 500121 - where it's an external/guest user trying to access our tenants SharePoint / OneDrive that they have been invited to or had it shared with fbde9128-44b3-42ad-9fca-cd580f527500 b427c64a-a517-4ffb-9338-8e3748938503 Rebecca78974 2022-03-16T11:24:16 Developer error - the app is attempting to sign in without the necessary or correct authentication parameters. If the app supports SAML, you may have configured the app with the wrong Identifier (Entity). If you connect through a Virtual Private Network (VPN), you might need to temporarily disable your VPN also. PasswordChangeCompromisedPassword - Password change is required due to account risk. Choose your alternative verification method, and continue with the two-step verification process. It can be ignored. Browse to Azure Active Directory > Sign-ins. InvalidUserNameOrPassword - Error validating credentials due to invalid username or password. It wont send the code to be authenticated. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Use the Microsoft authenticator app or Verification codes. A unique identifier for the request that can help in diagnostics. If you have hit these limits, you can use the Authenticator App, verification code or try to sign in again in a few minutes. OnPremisePasswordValidatorUnpredictableWebException - An unknown error occurred while processing the response from the Authentication Agent. OnPremisePasswordValidationEncryptionException - The Authentication Agent is unable to decrypt password. ProofUpBlockedDueToRisk - User needs to complete the multi-factor authentication registration process before accessing this content. DesktopSsoAuthorizationHeaderValueWithBadFormat - Unable to validate user's Kerberos ticket. This could be due to one of the following: the client has not listed any permissions for '{name}' in the requested permissions in the client's application registration. Access to '{tenant}' tenant is denied. Invalid client secret is provided. Step 3: Configure your new Outlook profile as the default profile. To learn more, see the troubleshooting article for error. The grant type isn't supported over the /common or /consumers endpoints. InvalidEmailAddress - The supplied data isn't a valid email address. Azure MFA detects unusual activity like repeated sign-in attempts, and may prevent additional attempts to counter security threats. ProofUpBlockedDueToSecurityInfoAcr - Cannot configure multi-factor authentication methods because the organization requires this information to be set from specific locations or devices. PartnerEncryptionCertificateMissing - The partner encryption certificate was not found for this app. To learn more, see the troubleshooting article for error. Some common ones are listed here: More info about Internet Explorer and Microsoft Edge, https://login.microsoftonline.com/error?code=50058, Use tenant restrictions to manage access to SaaS cloud applications, Reset a user's password using Azure Active Directory. Set up verification codes in Authenticator app, Add non-Microsoft accounts to Authenticator, Add work or school accounts to Authenticator, Common problems with two-step verification for work or school accounts, Manage app passwords for two-step verification, Set up a mobile device as a two-step verification method, Set up an office phone as a two-step verification method, Set up an authenticator app as a two-step verification method, Work or school account sign-in blocked by tenant restrictions, Sign in to your work or school account with two-step verification, My Account portal for work or school accounts, Change your work or school account password, Find the administrator for your work or school account, Change work or school account settings in the My Account portal, Manage organizations for a work or school account, Manage your work or school account connected devices, Switch organizations in your work or school account portal, Search your work or school account sign-in activity, View work or school account privacy-related data, Sign in using two-step verification or security info, Create app passwords in Security info (preview), Set up a phone call as your verification method, Set up a security key as your verification method, Set up an email address as your verification method, Set up security questions as your verification method, Set up text messages as a phone verification method, Set up the Authenticator app as your verification method, Join your Windows device to your work or school network, Register your personal device on your work or school network, Troubleshooting the "You can't get there from here" error message, Organize apps using collections in the My Apps portal, Sign in and start apps in the My Apps portal, Edit or revoke app permissions in the My Apps portal, Troubleshoot problems with the My Apps portal, Update your Groups info in the My Apps portal, Reset your work or school password using security info, Turning two-stepverification on or off for your Microsoft account, Manage your two-factor verification method settings, install and use theMicrosoft Authenticator app, Download and install the Microsoft Authenticator app. For the steps to make your mobile device available to use with your verification method, seeManage your two-factor verification method settings. Make sure your mobile device has notifications turned on. The authenticated client isn't authorized to use this authorization grant type. Often, this is because a cross-cloud app was used against the wrong cloud, or the developer attempted to sign in to a tenant derived from an email address, but the domain isn't registered. Provide pre-consent or execute the appropriate Partner Center API to authorize the application. Please see returned exception message for details. RequiredFeatureNotEnabled - The feature is disabled. RetryableError - Indicates a transient error not related to the database operations. AdminConsentRequired - Administrator consent is required. The error could be caused by malicious activity, misconfigured MFA settings, or other factors. We strongly recommend letting your organization's Help desk know if your phone was lost or stolen. GraphUserUnauthorized - Graph returned with a forbidden error code for the request. It's expected to see some number of these errors in your logs due to users making mistakes. Verify that your security information is correct. Fix time sync issues. Tip:If you're a small business owner looking for more information on how to get Microsoft 365 set up, visit Small business help & learning. Make sure you entered the user name correctly. AuthorizationPending - OAuth 2.0 device flow error. A cloud redirect error is returned. Admins should view Help for OneDrive Admins, the OneDrive Tech Community or contact Microsoft 365 for business support. The user didn't enter the right credentials. {identityTenant} - is the tenant where signing-in identity is originated from. - The issue here is because there was something wrong with the request to a certain endpoint. ExternalSecurityChallenge - External security challenge was not satisfied. Protocol error, such as a missing required parameter. InvalidScope - The scope requested by the app is invalid. Retry the request. UserDeclinedConsent - User declined to consent to access the app. Check to make sure you have the correct tenant ID. Request Id: a0be568b-567d-4e3f-afe9-c3e9be15fe00 UserAccountNotFound - To sign into this application, the account must be added to the directory. Correlation Id: 599c8789-0a72-4ba5-bf19-fd43a2d50988 OnPremisePasswordValidationAuthenticationAgentTimeout - Validation request responded after maximum elapsed time exceeded. Remediation. Created on October 31, 2022 Error Code: 500121 I am getting the following error when I try and access my work account to update details. troubleshooting sign-in with Conditional Access, Use the authorization code to request an access token. Thank you! If it's your own tenant policy, you can change your restricted tenant settings to fix this issue. Developer error - the app is attempting to sign in without the necessary or correct authentication parameters. The 1st error may be resolved with a OneDrive reset. If this user should be able to log in, add them as a guest. Version Independent ID: 1a11b9b6-cf4f-3581-0864-0d5046943b6e. Download the Microsoft Authenticator app again on your device. Your mobile device must be set up to work with your specific additional security verification method. Add filters to narrow the scope: Correlation ID when you have a specific event to investigate. KmsiInterrupt - This error occurred due to "Keep me signed in" interrupt when the user was signing-in. Your mobile device has to be set up to work with your specific additional security verification method. They may have decided not to authenticate, timed out while doing other work, or has an issue with their authentication setup. When the original request method was POST, the redirected request will also use the POST method. Timestamp: 2020-05-31T09:05:02Z. After your settings are cleared, you'll be prompted toregister for two-factor verificationthe next time you sign in. InvalidResource - The resource is disabled or doesn't exist. Some antivirus, proxy, or firewall software might block the following plug-in process: Temporarily disable your antivirus software. Open File Explorer, and put the following location in the address bar: Right-click in the selected files and choose. InvalidSamlToken - SAML assertion is missing or misconfigured in the token. Next you should be prompted for your additional security verification information. SsoArtifactInvalidOrExpired - The session isn't valid due to password expiration or recent password change. Misconfigured application. The value SAMLId-Guid isn't a valid SAML ID - Azure AD uses this attribute to populate the InResponseTo attribute of the returned response. Contact the tenant admin. DelegatedAdminBlockedDueToSuspiciousActivity - A delegated administrator was blocked from accessing the tenant due to account risk in their home tenant. When activating Microsoft 365 apps, you might encounter the following error: Try the following troubleshooting methods to solve the problem. Ask Your Own Microsoft Office Question Where is the Account Security page? Application: Apple Internet Accounts Resource: Office 365 Exchange Online Client app: Mobile Apps and Desktop clients Authentication method: PTA Requirement: Primary Authentication Second error: Status: Interrupted Sign-in error code: 50074 Read this document to find AADSTS error descriptions, fixes, and some suggested workarounds. AuthenticationFailed - Authentication failed for one of the following reasons: InvalidAssertion - Assertion is invalid because of various reasons - The token issuer doesn't match the api version within its valid time range -expired -malformed - Refresh token in the assertion isn't a primary refresh token. Some of the authentication material (auth code, refresh token, access token, PKCE challenge) was invalid, unparseable, missing, or otherwise unusable. Interrupt is shown for all scheme redirects in mobile browsers. The request body must contain the following parameter: '{name}'. WeakRsaKey - Indicates the erroneous user attempt to use a weak RSA key. A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation. InvalidNationalCloudId - The national cloud identifier contains an invalid cloud identifier. An application likely chose the wrong tenant to sign into, and the currently logged in user was prevented from doing so since they did not exist in your tenant. SessionControlNotSupportedForPassthroughUsers - Session control isn't supported for passthrough users. The application can prompt the user with instruction for installing the application and adding it to Azure AD. If you suspect someone else is trying to access your account, contact your administrator. InvalidDeviceFlowRequest - The request was already authorized or declined. This attempt is from another country using application 'O365 Suite UX'. Send an interactive authorization request for this user and resource. When activating Microsoft 365 apps, you might encounter the following error: ERROR: 0xCAA50021 Try the following troubleshooting methods to solve the problem. ID: 6f83a9e6-2363-2c73-5ed2-f40bd48899b8 Versio. If you've tried these steps but are still running into problems, contact your organization's Help desk for assistance. A specific error message that can help a developer identify the root cause of an authentication error. Also my Phone number is not associated with my Microsoft account. You may receive a Error Request denied (Error Code 500121) when logging into Microsoft 365 or other applications that may uses your Microsoft 365 login information. Enable the tenant for Seamless SSO. The user should be asked to enter their password again. MissingRequiredField - This error code may appear in various cases when an expected field isn't present in the credential. Or, the admin has not consented in the tenant. Check the apps logic to ensure that token caching is implemented, and that error conditions are handled correctly. NotAllowedTenant - Sign-in failed because of a restricted proxy access on the tenant. NameID claim or NameIdentifier is mandatory in SAML response and if Azure AD failed to get source attribute for NameID claim, it will return this error. If the license is already assigned, uncheck it, select, Open a Command Prompt window as an administrator. SelectUserAccount - This is an interrupt thrown by Azure AD, which results in UI that allows the user to select from among multiple valid SSO sessions. The token was issued on {issueDate} and the maximum allowed lifetime for this request is {time}. If you have a new phone number, you'll need to update your security verification method details. BindingSerializationError - An error occurred during SAML message binding. {resourceCloud} - cloud instance which owns the resource. Here are some suggestions that you can try. To learn more, see the troubleshooting article for error. BadResourceRequestInvalidRequest - The endpoint only accepts {valid_verbs} requests. The suggestion to this issue is to get a fiddler trace of the error occurring and looking to see if the request is actually properly formatted or not. Assign the user to the app. User needs to use one of the apps from the list of approved apps to use in order to get access. ViralUserLegalAgeConsentRequiredState - The user requires legal age group consent. Or, check the application identifier in the request to ensure it matches the configured client application identifier. Click on the Actions button on the top right of the screen.. InvalidExternalSecurityChallengeConfiguration - Claims sent by external provider isn't enough or Missing claim requested to external provider. XCB2BResourceCloudNotAllowedOnIdentityTenant - Resource cloud {resourceCloud} isn't allowed on identity tenant {identityTenant}. InvalidEmptyRequest - Invalid empty request. DeviceNotCompliant - Conditional Access policy requires a compliant device, and the device isn't compliant. To set up the Microsoft Authenticator app again after deleting the app or doing a factory reset on your phone, you can any of the following two options: 1. If you put in the wrong phone number, all of your alerts will go to that incorrect number. This type of error should occur only during development and be detected during initial testing. Timestamp: 2022-12-13T12:53:43Z. Client assertion failed signature validation. UnsupportedGrantType - The app returned an unsupported grant type. Contact your IDP to resolve this issue. SignoutInitiatorNotParticipant - Sign out has failed. InvalidClient - Error validating the credentials. The specified client_secret does not match the expected value for this client. The app will request a new login from the user. It may indicate a configuration or service error. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. ID must not begin with a number, so a common strategy is to prepend a string like "ID" to the string representation of a GUID. A security app might prevent your phone from receiving the verification code. It is required for docs.microsoft.com GitHub issue linking. ApplicationUsedIsNotAnApprovedApp - The app used isn't an approved app for Conditional Access. ChromeBrowserSsoInterruptRequired - The client is capable of obtaining an SSO token through the Windows 10 Accounts extension, but the token was not found in the request or the supplied token was expired. The access policy does not allow token issuance. To learn more, see the troubleshooting article for error. If you still need help, select Contact Support to be routed to the best support option. Do this by creating theapp passwords using the My Apps portalas described inManage app passwords for two-step verification. Error Code: 500121 Request Id: a0be568b-567d-4e3f-afe9-c3e9be15fe00 Correlation Id: e5bf29df-2989-45b4-b3ae-5228b7c83735 Timestamp: 2022-04-10T05:01:21Z Microsoft Authenticator Sign in to follow 0 comments Report a concern I have the same question 0 Sign in to comment 1 answer Sort by: Most helpful T. Kujala 8,551 Apr 10, 2022, 12:59 AM V1ResourceV2GlobalEndpointNotSupported - The resource isn't supported over the. ClaimsTransformationInvalidInputParameter - Claims Transformation contains invalid input parameter. It is either not configured with one, or the key has expired or isn't yet valid. Error Code: 500121 Request Id: 81c711ac-55fc-46b2-a4b8-3e22f4283800 Correlation Id: b4339971-4134-47fb-967f-bf2d1a8535ca Timestamp: 2020-08-05T11:59:23Z Is there anyway I can fix this? If you're using two-step verification with your work or school account, it most likely means that your organization has decided you must use this added security feature. NgcKeyNotFound - The user principal doesn't have the NGC ID key configured. SignoutUnknownSessionIdentifier - Sign out has failed. RequestIssueTimeExpired - IssueTime in an SAML2 Authentication Request is expired. https://answers.microsoft.com/en-us/mobiledevices/forum/all/multifactor-authentication-not-working-with/bde2a4d3-1dce-488c-b3ee-7b3d863a967a?page=1. There are some common two-step verification problems that seem to happen more frequently than any of us would like. InvalidUserCode - The user code is null or empty. This is a common error that's expected when a user is unauthenticated and has not yet signed in.If this error is encountered in an SSO context where the user has previously signed in, this means that the SSO session was either not found or invalid.This error may be returned to the application if prompt=none is specified. We've put together this article to describe fixes for the most common problems. CodeExpired - Verification code expired. Try turning off battery optimization for both your authentication app and your messaging app. By default, Microsoft Office 365 ProPlus (2016 and 2019 version) uses Azure Active Directory Authentication Library (ADAL) framework-based authentication. @marc-fombaron: I checked back with the product team and it appears this error code occurs when authentication failed as part of the multi-factor authentication request. InvalidTenantName - The tenant name wasn't found in the data store. DeviceOnlyTokensNotSupportedByResource - The resource isn't configured to accept device-only tokens. I have the same question (16) Authentication failed during strong authentication request. Check the agent logs for more info and verify that Active Directory is operating as expected. DesktopSsoIdentityInTicketIsNotAuthenticated - Kerberos authentication attempt failed. UserDisabled - The user account is disabled. NationalCloudAuthCodeRedirection - The feature is disabled. InvalidXml - The request isn't valid. See the Manual recovery section of Connection issues in sign-in after update to Office 2016 build 16.0.7967 on Windows 10. Make sure your phone calls and text messages are getting through to your mobile device. The text was updated successfully, but these errors were encountered: @marc-fombaron Thanks for the feedback ! It is now expired and a new sign in request must be sent by the SPA to the sign in page. The token was issued on {issueDate} and was inactive for {time}. Authentication failed during strong authentication request. Expected part of the token lifecycle - the user went an extended period of time without using the application, so the token was expired when the app attempted to refresh it. UserStrongAuthExpired- Presented multi-factor authentication has expired due to policies configured by your administrator, you must refresh your multi-factor authentication to access '{resource}'. This is an expected part of the login flow, where a user is asked if they want to remain signed into their current browser to make further logins easier. This error prevents them from impersonating a Microsoft application to call other APIs. The server is temporarily too busy to handle the request. "We did not receive the expected response" error message when you try to sign in by using Azure Multi-Factor Authentication Cloud Services (Web roles/Worker roles)Azure Active DirectoryMicrosoft IntuneAzure BackupIdentity ManagementMore. TokenIssuanceError - There's an issue with the sign-in service. Restart the device and try to activate Microsoft 365 again. SignoutInvalidRequest - Unable to complete sign out. The authorization server doesn't support the authorization grant type. Invalid resource. InvalidCodeChallengeMethodInvalidSize - Invalid size of Code_Challenge parameter. You'll need to talk to your provider. Sign out and sign in again with a different Azure Active Directory user account. This account needs to be added as an external user in the tenant first. If you had selected the text option to complete the sign-in process, make sure that you enter the correct verification code. Check with the developers of the resource and application to understand what the right setup for your tenant is. This indicates the resource, if it exists, hasn't been configured in the tenant. Try again. If it is only Azure AD join kindly remove the device from Azure AD and try joining back then check whether you were receiving error message again. If you are not prompted, maybe you haven't yet set up your device. I am not able to work due to this. You can also link directly to a specific error by adding the error code number to the URL: https://login.microsoftonline.com/error?code=50058. PasswordChangeOnPremisesConnectivityFailure, PasswordChangeOnPremUserAccountLockedOutOrDisabled, PasswordChangePasswordDoesnotComplyFuzzyPolicy. Refresh token needs social IDP login. Admins will also see a Reset MFA link at the bottom of the Multi-Factor Authentication tab of the User Details page if the user is already enrolled in MFA. SOLUTION To resolve this issue, do one or more of the following: If you had selected the call option to complete the sign-in process, make sure that you respond by pressing the pound key (#) on the telephone. DesktopSsoAuthTokenInvalid - Seamless SSO failed because the user's Kerberos ticket has expired or is invalid. Make sure that Active Directory is available and responding to requests from the agents. Request Id: 12869bab-f5a5-4028-947f-020cd9496501 The problem is typically related to your mobile device and its settings. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Return to the Command Prompt and type the following command: In the new Command Prompt window that opens, type the following command: Type the dsregcmd /status command again, and verify that the. Try to activate Microsoft 365 Apps again. [Fix] Connect to Minecraft Remote Connect URL via https //aka.ms/remoteconnect AADSTS90033: A transient error has occurred. IdsLocked - The account is locked because the user tried to sign in too many times with an incorrect user ID or password. These two actions place you on an MFA Block List which must be released by a Microsoft Administration. Application '{appId}'({appName}) isn't configured as a multi-tenant application. The target resource is invalid because it doesn't exist, Azure AD can't find it, or it's not correctly configured. You could follow the next link. In Outlook 2010, Outlook 2013, or Outlook 2016, choose File. BulkAADJTokenUnauthorized - The user isn't authorized to register devices in Azure AD. Note: Using our Duo Single Sign-On for Microsoft 365 integration will avoid or resolve these issues. The client application might explain to the user that its response is delayed because of a temporary condition. On the General tab of the Mail dialog box, select Always use this profile. Fortunately, that user won't be able to do anything with the alerts, but it also won't help you sign in to your account. Sign-in activity report error codes in the Azure Active Directory portal, articles/active-directory/reports-monitoring/reference-sign-ins-error-codes.md, https://docs.microsoft.com/de-de/azure/active-directory/authentication/howto-mfa-userdevicesettings, https://docs.microsoft.com/en-us/azure/active-directory/develop/reference-aadsts-error-codes. DeviceNotDomainJoined - Conditional Access policy requires a domain joined device, and the device isn't domain joined. SignoutMessageExpired - The logout request has expired. InvalidRequest - Request is malformed or invalid. This is for developer usage only, don't present it to users. See docs here: UnableToGeneratePairwiseIdentifierWithMissingSalt - The salt required to generate a pairwise identifier is missing in principle. Make sure your data doesn't have invalid characters. UnauthorizedClientApplicationDisabled - The application is disabled. Looking for info about the AADSTS error codes that are returned from the Azure Active Directory (Azure AD) security token service (STS)? It's also possible that your mobile device can cause you to incur roaming charges. It can be applied to your home accounts, such as iTunes, Netflix, Google or work accounts, such as Microsoft 365. #please-close. To remove the app from a device using a personal Microsoft account. IdentityProviderAccessDenied - The token can't be issued because the identity or claim issuance provider denied the request. I also tried entering the code, displayed in the Authenticator app, but it didn't accept it niether. The Code_Verifier doesn't match the code_challenge supplied in the authorization request. SsoArtifactRevoked - The session isn't valid due to password expiration or recent password change. UserInformationNotProvided - Session information isn't sufficient for single-sign-on. Contact your IDP to resolve this issue. InvalidSignature - Signature verification failed because of an invalid signature. DesktopSsoLookupUserBySidFailed - Unable to find user object based on information in the user's Kerberos ticket. ConflictingIdentities - The user could not be found. (it isn't a complex app, if the option is there it shouldn't take long to find) Proposed as answer by Manifestarium Sunday, February 10, 2019 4:08 PM DelegationDoesNotExistForLinkedIn - The user has not provided consent for access to LinkedIn resources. An application may have chosen the wrong tenant to sign into, and the currently logged in user was prevented from doing so since they did not exist in your tenant. I have assigned this issue to content author to investigate and update the document as appropriate. OrgIdWsFederationMessageInvalid - An error occurred when the service tried to process a WS-Federation message. The token was issued on {issueDate}. NgcDeviceIsNotFound - The device referenced by the NGC key wasn't found. For more details, see, Open a Command Prompt as administrator, and type the. For manual steps or more information, see Reset Microsoft 365 Apps for enterprise activation state.

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